Purchased a Ford Fiesta - Being able to test drive three different makes of the type of car we were looking for and having them ready for us to test drive when we got there.
Amazing! Speak with brandyn great salesguy made everything so simple and easy.
2014 Taurus Limited - Everyone I spoke with was friendly. My Taurus was serviced quickly and my concerns were addressed. However I was told my ford touch was up to date with version 3.6.. 3.10 is available by dealership only. I have to go back to get this update.
Great customer service when looking to buy.
Great Experience - It was just an overall wonderful experience (I normally do not do surveys) Melissa was absolutely wonderful, fun and very knowledgeable.....I have heard the commercials on the radio for the last few years and decided I would start here, this is what I did and I already want to come back and trade in my other car. (at some point I will)
Grappone 2014 Escape - No pressure, informative, thorough sales professional (Baba) and going over the financing (Hannah). Our 4th vehicle purchase from Grappone. We will be returning for alk of our vehicle needs!
Always Stellar Service - very courteous staff, diligent, polite, comfortable waiting area, they were busy but made sure everyone was tended to quickly, as always is my experience there
My salesperson, Charles Mann, was very friendly and helpful. He listened to my needs and found me exactly what I needed. There was no sales pressure, he managed to keep my new payments within my budget, and the whole experience was pleasant.
What does this mean? - What needed to be done was explained thoroughly. We were happy with the work. Have a very, very good day!
Excellent experience all around. They were professional and straight forward with pricing their cars and valuing my trade. They actually made me feel like my business was important to them. Recommend that you ask for Jenna. She is very professional and knowledgeable. Outstanding experience!