The transparency of pricing at Grappone is excellent. It is so nice to know I can look at vehicles online, know exactly what price the dealership is offering and what rebates I am eligible for. I was able to price my lease right online and the price when I came in was exactly what I was expecting. Additionally, the online care team was extremely responsive and helpful. I think all dealers should model after Grappone!
First time at Grappone. Emma was excellent in her explanations of all the various paperwork and was very thorough in her presentation even delivered my car. I also want to thank Brandon and Melissa for all their help which was greatly appreciated.
Grappone Automotive is locally owned and family orientated.
Review - Staff was very friendly and knowledgeable about Ford and other products and the financing was made easy, again by knowledgeable staff who took the time to find the best finance deal for me.
I'm partial to Ford. When I bought my new ford, I went to a dealership that was much more local to where I am living now. And that had nothing to do with any complaints I had about Grappone. When I had my Ford Taurus, I always brought it to them for service. They kept me well informed throughout the whole process. They did whatever they could to help keep the cost of any necessary repairs down, WITHOUT sacrificing qualify. I came to trust them very much, knowing that they would never steer me wrong. They always cared more about doing what was right than what was most profitable. The service manager at the time (who I'm sure by now has accepted a well-deserved promotion) kept me in the loop every step of the way and took good care of me.
Happy customer at groppone ford - sales person was extremely polite and knowledgeable. I liked the way the team evaluated my trade in. After the sale they still found ways to save me more $ After the sale the salesman spent time even after closing to go over all aspects of new truck